Marriage abuse/scam counseling

Marriage abuse/scam phone counseling provides professional counseling services on international marriage abuse and scams, and information on international marriages.

• Eligible applicants

  Victims of international marriage abuse/scams and their families, candidates for international marriage, organizations related to international marriages and multicultural families, etc.

• Phone counseling

  02-333-1311

• Counseling hours

  09:00–18:00 on weekdays (excluding weekends and public holidays)

  ※ Lunch break: 12:00~13:00

• Counseling topics

  • Introduction and provision of information on dealing with abuse and scams by type of damage
  • Introduction and links to victim relief institutions
  • Provision of information on international marriages
  • Analysis of international marriage abuse/scams and management of counseling statistics

• Counseling Process

  • ① Initial counseling of a victim of international marriage scam on 02-333-1311
  • ② Identification of needs of the victim and analysis of relief measures.
    - International marriage brokerage scam : Contact dispute settlement, Compensation for losses
    - Spouse-related damages : Criminal penalty
    - Other : Marriage annulment
  • ③ Expert Consulting (Korea Consumer Agency, Korea Legal Aid Corporation, Korea Legal Aid Center for Family Relations, Police, Korea Immigration Service)
  • ④ Information on marriage scam relief
  • ⑤Call-back or direct handling of cases